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Documentation and Guidance

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Ferve has worked with more than 50 developers and can provide extensive documentation and guidance to help you get the most out of the ticketing system for your customer.

Best practice guide and other documentation

At the same time, we provide a best practice implementation guide that provides that insider knowledge to help you save effort and provide the best outcomes for the client.

Other available documentation includes:

  • DNS setup (including CNAME, SPF and other necessary records)
  • Javascript API documentation
  • CSS documentation
  • REST API documentation

Additional Support

Additional development support while you are developing is available during business hours, free of charge.  Just get in touch and if we can’t immediately solve, we will organise an appointment with a Ferve developer to assist.

Kick off a project

We normally like to have a 30 minute call or Skype meeting with your developers to kick off a project, so they are able to ask questions and we can set them on the best path to implementation.  

Enquire now

If you’re looking for some technical information, please give us a quick message below, and we will be back with you normally within 24 hrs.
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