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Contact us

For customer enquiries

For ticket refunds, exchanges, etc please contact the organisation you purchased tickets from.  Ferve Tickets cannot refund tickets directly.

New client enquiries

If you want to sell tickets in a festival or venue/other location, please enquire now.

Client support

Is available at https://support.ferve.tickets

System status: http://status.ferve.tickets

Privacy officer enquiries

Please email privacy (at) ferve.tickets, and let us know your privacy concerns.

Business Address for deliveries

Suite 27/296 Bay Road,
Cheltenham VIC 3192
Australia

Note due to COVID-19 our office is operating on reduced physical hours. Please let us know before arranging a delivery.

Ferve Tickets has been the most stable, easy to use, and reliable system of electronic ticketing we have used. We enjoy that the system is highly customisable and our staff have easy access to instantly manage our events. Ferve were also the only ticketing provider who were able to match our ticket package needs.
Leigh Small
Leigh SmallCEO, Sydney Film Festival (2010 - Current)
The system is working brilliantly, and your team was so accommodating.
David Rokach
David RokachFestival Director, Antenna Documentary Film Festival (2010 - Current)
The team at Ferve are consultative, supportive and available. Ferve continues to work with us and our technology partners on innovating, improving our customer journeys and meeting our organisation objectives.
Natalie O'Brien
Natalie O'BrienCEO, Melbourne Food and Wine Festival
Ferve is the best ticketing company in the world.
Veronica Miles (USA)
Veronica Miles (USA)Golden Age Cinema and Bar