From single venue and 10 events to 6,000 events and many venues, our system grows seamlessly with you. Why re-invent your systems?
We support sales via Website, iPhone, Android and iPad app channels, with integrated POS and admin systems. Easy and fast. Customers love it!
Build your own brand with a true white label ticketing system that gives you extensive branding and marketing capabilities.
Exhorbitant add on fees hurt your sales potential and are the #1 gripe of customers. Our pricing puts you in control of fees passed on to customers.
They’re your customers. You own the data, period. Build a customer lifecycle around your own market segments, and unlock your true potential.
We develop long term partnerships with clients to help them succeed. Year after year, festival after festival, double digit growth is a norm, not an exception.
Sell more, with no mistakes or reconciliation hassles. PIN Ready with Paywave and ApplePay built in for superior throughput.
Run pop up ticket booths via a tablet and wireless printing.
Generate QR coded tickets for fast scanning on iOS or high speed scanners.
* SFF 2013 audience survey (1,573 customers sampled: “How easy was it to purchase tickets?”) ** 37% is average growth of 10 sampled festivals after 1 year with Ferve Tickets.
Fast, native experience across a wide range of devices – so good we won an Australian Mobile Award in 2011.
Buy tickets easily on your mobile device and receive QR coded tickets for presentation and scanning at the door. Sales via apps for our clients are higher than phone room sales.
Mailouts, news and push messaging allow direct contact to your mobile enabled customers.
Whatever your size, we can help you scale from a single site and a few events to the most complex multi-city, multiple venue scenarios. Better still, in your first years with us you should experience substantial growth as our system allows your customers to access your program like never before.
Our average growth of customers in the first year is a solid 37% – with strong double digit growth in years 2 to 4. (Data collected from 10 festival clients and 34 sample years).
For example, if you have gross sales of 150,000 now, with Ferve Tickets and 4 years you could grow to be making around $323,000 (or 115% growth). See the graph for more information and details.
The wishlist feature allows customers to engage better with your program. Plan your schedule, add to calendar and share with friends.
Keep friends up to date by sharing your festival schedule. We’re always looking to change the way audiences connect with festivals
Interactive allocated seating maps allows customers to select a specific seats or best available tickets – and can mix general admission and reserved areas.
The perfect gift. Your voucher designs are delivered to customers on purchase for redemption in 1 or more bookings as needed.
Our Producer Portal module allows the festival to provide access controlled ticketing to show producers for reports, access to comps, and Point of Sale allowing selling only their own produced events.
Customers can manage their own bookings, reprint or exchange tickets and checkout efficiently with card authorisations stored.
Nurture your audience and encourage long-term engagement with your festival. Multiple membership options automated reminders and more.
Our fast and easy to use Point of Sale has integrated EFTPOS and Paywave and allows rapid sales of tickets at the door. Perfect for pop up ticket boxes and venues.
Add unlimited holds to GA or allocated sessions, purchase directly from a hold via the point of sale system.
Customers can exchange their tickets and pass purchases online instantly. Optionally set exchange fees.
Total scanning solutions including hardware and scanning apps. Up-to-the-second info allows you to review door lists, attendees and no-shows.
Both electronic and hard passes are available within the ticketing system. This allows customer to purchase a pass and redeem sessions at will.
Our native apps for iPhone, iPad, Android & Kindle make a richer customer experience. Greater connection with your program and increased sales are the result!
Comprehensive real-time reporting and dashboards allow you to monitor the performance of each event as it happens.
Send unlimited newsletters and push messages to your subscribed website and app users.
It is a mammoth undertaking to deliver a system that meets the needs of a growing festival that constantly tries to improve the customer experience and be able to ride the wave of innovations to technology. Ferve has done just that.Maria AmatoCEO, Melbourne International Film Festival (2010-2014)
Ferve Tickets has been the most stable, easy to use, and reliable system of electronic ticketing we have used. We enjoy that the system is highly customisable and our staff have easy access to instantly manage our events. Ferve were also the only ticketing provider who were able to match our ticket package needs.Leigh SmallCEO, Sydney Film Festival (2010 - Current)
The system is working brilliantly, and your team was so accommodating.David RokachFestival Director, Antenna Documentary Film Festival (2010 - Current)
Working with Ferve has given us a stable, reliable and customisable ticketing platform that provides meaningful reports/analytics and integrates with our CRM. The team at Ferve are consultative, supportive and available. Ferve continues to work with us and our technology partners on innovating, improving our customer journeys and meeting our organisation objectives.Natalie O'BrienCEO, Melbourne Food and Wine Festival
Since 2008 we’ve offset all our Carbon Emissions via the Carbon Reduction Institute – it would be inconvenient to have to find a new planet.
For more than 15 years we’ve been at the forefront of innovation and new technology. With more on the way!
We live, breath, love festival ticketing. So much so, we give you a 99.9% availability Service Level Guarantee, and a 24 x 7 support system.
PCI-DSS is the industry standard security framework for credit card processing. Tick.
Suite 27 / 296 Bay Rd
Cheltenham, Victoria, 3190
1300 722 005